Salary: USD 45000.00 - 55000.00 annually

Category: Education/Advocacy/Trade Orgs

About Music Health Alliance
Music Health Alliance’s mission is to Heal the Music by providing access to healthcare through services that Protect, Direct, and Connect music professionals with medical and financial solutions. Based in Nashville, MHA is the only healthcare-centered nonprofit organization serving the music industry nationwide. We’ve provided healthcare advocacy and support at no cost to more than 40,000 clients and have saved the music community more than $175M by providing advocacy and access to affordable health insurance options, medicine, mental health resources, end-of-life care, and many other necessary services.
Responsibilities
The Manager of Advocacy & Insurance is the heart of MHA’s care team, offering compassionate and competent support to our clients, and showing a dedication to helping protect and bolster the health and wellbeing of those in the music industry. The Manager of Advocacy & Insurance supports clients by providing empathetic, comprehensive, and knowledgeable guidance and hands-on assistance.
Responsibilities include:
• Serving as a caring and knowledgeable advocate, walking alongside clients so they don’t have to navigate complex health systems alone,
• Empowering clients to make informed decisions by explaining health insurance options with clarity and care,
• Protecting clients from the weight of medical debt by offering knowledge, guidance and direct advocacy to negotiate and reduce medical bills,
• Partnering with providers, facilities, and insurers to help remove barriers to lifesaving care, ensuring clients receive the care they need, and
• Helping clients find stability through financial relief programs and assisting with applications that provide critical support for medical and living expenses during challenging times.
• Designing and implementing forward-thinking solutions to navigate complexities in healthcare costs and client needs.
The Manager of Advocacy & Insurance facilitates MHA’s commitment by being present with clients in moments of vulnerability and helping them move toward hope and healing.
Requirements and Qualifications
Education and Experience
• ·Knowledge of health insurance, Medicaid, Medicare, mental health, and/or the music industry is preferred.
• Health insurance licensure exam required for employment (MHA will assist with training class & licensure upon hiring).
• A college degree is preferred.
Skills and Abilities
• **Commitment to public service: **Show a strong dedication to making a positive impact on the community.
• Compassionate and empathetic: Display empathy, compassion, and a holistic perspective in all internal and external interactions.
• Effective team player: Collaborates easily with others, takes instruction when needed and contributes to an energetic, fun, forward-thinking, and problem-solving team.
• Strong interpersonal skills: Build and support effective and positive relationships with clients, colleagues, and stakeholders.
• Quick learner: Ability to grasp new concepts swiftly and adapt to evolving situations.
• Independence and Self-Motivation: Must be a self-starter with a “can-do” attitude. Demonstrate the capability to work autonomously, ensuring prompt completion of tasks.
• Detail and solution-oriented: Show meticulous attention to detail coupled with strong problem-solving capabilities.
• Exceptional communication: Convey thoughts and ideas effectively through both written and verbal communication.
• Prioritization and organization: Ability to manage multiple tasks efficiently by employing strong organizational skills.
• Trust and confidentiality: Maintain the utmost trust and confidentiality in dealing with all matters related to the clients and organization. Manage a small budget for purchase of supplies and kitchen items.
• Technology: Proficient in Microsoft Office and Adobe. A quick learner with new technology. Experience with Salesforce is also beneficial, though not required.
Benefits
• The salary range is $45K-$55K, commensurate with experience. 
• MHA operates on a hybrid schedule and is open from 9am-5pm. The Manager of Advocacy & Insurance works in the office Monday-Wednesday with an option to work remotely Thursday and Friday. While training, the Manager of Advocacy & Insurance will be in the office Monday-Thursday.
• This is a full-time position and includes health, dental, and vision benefits.
• We believe in fostering employee well-being, offering a generous time-off policy. Paid vacation is available at one year with the organization.
To Apply
To apply, please send your resume, cover letter, and references to jobs@musichealthalliance.com. Position can be filled immediately, dependent upon applicant availability.
Music Health Alliance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.