Salary: USD 35000.00 - 45000.00 annually

Category: Education/Advocacy/Trade Orgs

About Music Health Alliance
Music Health Alliance’s mission is to Heal the Music by providing access to healthcare through services that Protect, Direct, and Connect music professionals with medical and financial solutions. Based in Nashville, MHA is the only healthcare-centered nonprofit organization serving the music industry nationwide. We’ve provided healthcare advocacy and support at no cost to more than 40,000 clients and have saved the music community more than $175M by providing advocacy and access to affordable health insurance options, medicine, mental health resources, end-of-life care, and many other necessary services.
Responsibilities
The Advocate Coordinator is a key force within the MHA advocate team, bolstering and supporting the work of the advocates to ensure the greatest impact for our clients. By providing reliable research and resources, strategic communication support, and collaborative problem-solving, the Advocate Coordinator strengthens every part of the team’s work. This position focuses on internal collaboration and support rather than direct client contact – helping advocates behind the scenes.
The Advocate Coordinator provides essential support through responsibilities such as:
• Expanding MHA’s database of health coverage and access resources so advocates can help clients navigate even the most complex challenges,
• Providing insight and clarity about clients’ insurance policies, networks, and prescription coverage to connect clients with the care they need at the most affordable cost,
• Partnering on research and problem-solving efforts, including support for medical bill issues, relief grant applications, and appeals,
• Assisting with data tracking and reporting to capture client needs and solutions, as well as providing insight about the team’s capacity, client needs, and program gaps,
• Coordinating team operations by maintaining vital supplies and keeping technology running smoothly.
Ultimately, the Advocate Coordinator multiplies the impact of MHA’s mission—fueling innovative solutions, removing barriers, and ensuring that our advocate team can focus their energy where it matters most: improving the lives of our clients.
Requirements and Qualifications
Education and Experience
• Knowledge of health insurance, Medicaid, Medicare, mental health, and/or the music industry is preferred.
• Health insurance licensure exam required for employment (MHA will assist with training class & licensure upon hiring).
• A college degree is preferred.
Skills and Abilities
• **Commitment to public service: **Show a strong dedication to making a positive impact on the community.
• Compassionate and empathetic: Display empathy, compassion, and a holistic perspective in all internal and external interactions.
• Effective team player: Collaborates easily with others, takes instruction when needed and contributes to an energetic, fun, forward-thinking, and problem-solving team.
• Strong interpersonal skills: Build and support effective and positive relationships with clients, colleagues, and stakeholders.
• Quick learner: Ability to grasp new concepts swiftly and adapt to evolving situations.
• Independence and Self-Motivation: Must be a self-starter with a “can-do” attitude. Demonstrate the capability to work autonomously, ensuring prompt completion of tasks.
• Detail and solution-oriented: Show meticulous attention to detail coupled with strong problem-solving capabilities.
• Exceptional communication: Convey thoughts and ideas effectively through both written and verbal communication.
• Prioritization and organization: Ability to manage multiple tasks efficiently by employing strong organizational skills.
• Trust and confidentiality: Maintain the utmost trust and confidentiality in dealing with all matters related to the clients and organization. Manage a small budget for purchase of supplies and kitchen items.
• Technology: Proficient in Microsoft Office and Adobe. A quick learner with new technology. Experience with Salesforce is also beneficial, though not required.
Benefits
• The salary range is $35K-$45K, commensurate with experience. 
• MHA operates on a hybrid schedule and is open from 9am-5pm. The Advocate Coordinator works in the office Monday-Thursday with an option to work remotely on Fridays.
• This is a full-time position and includes health, dental, and vision benefits.
• We believe in fostering employee well-being, offering a generous time-off policy. Paid vacation is available at one year with the organization.
To Apply
To apply, please send your resume, cover letter, and references to jobs@musichealthalliance.com. Position to be filled immediately, dependent on applicant availability.
 Music Health Alliance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability st