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YONDR

Tour & Talent Account Manager, Shows

Full-time

Hybrid • Los Angeles, CA (Hybrid)

Yondr is seeking an Account Manager / Sales Lead to drive new business and manage key client relationships across the Shows vertical. Reporting to the Director of Music & Events, this role sits at the intersection of artist relations and commercial execution — owning outreach and deal development with artist teams, agents, and promoters while ensuring seamless account management for confirmed tours and engagements. The ideal candidate is relationship-driven, commercially sharp, and deeply fluent in the live entertainment ecosystem.

DUTIES AND RESPONSIBILITIES

Business Development & Sales

• Identify and pursue new business opportunities across music, comedy, and adjacent live entertainment verticals.
• Conduct proactive outreach to artist managers, booking agents, and promoters to develop and convert new Yondr shows.
• Own end-to-end deal management from initial pitch through contract execution, working closely with the Director on pricing, proposals, and negotiation.
• Maintain and grow a qualified pipeline of prospective artists and tours, with consistent forecasting and reporting to the Director.
• Support expansion into underdeveloped verticals including EDM, Country, sports, and emerging markets — with Theater and Broadway as active near-term priorities.
• Collaborate with the Director on agency and promoter relationship strategy, including participation in key industry conferences and events.
Account Management

• Serve as the primary day-to-day point of contact for a portfolio of confirmed Shows clients.
• Manage client expectations, coordinate logistics, and ensure a high level of service from deal close through show execution.
• Collaborate closely with the Production team to ensure seamless handoff of confirmed engagements.
• Identify upsell and extension opportunities within existing accounts, including multi-show and touring deals.
• Collect and track final ticket counts, billing documentation, and post-show reporting.
Relationship Development

• Build and maintain strong, ongoing relationships with artist teams, agencies, promoters, and venues.
• Represent Yondr at industry events, showcases, and conferences in alignment with the department's visibility strategy.
• Contribute to the development of vertical sales materials, pitch decks, and artist testimonials in partnership with the Director and Marketing.
Operations & Reporting

• Maintain accurate deal and client records in Airtable and internal systems.
• Support pipeline tracking, forecasting, and margin reporting in coordination with the Director and Finance.
• Participate in cross-functional initiatives including pricing strategy, contract overhaul, and new service rollouts.
QUALIFICATIONS

• 5–8 years of experience in artist relations, talent agency, music business, promotions, or live entertainment sales.
• Established relationships across the live entertainment ecosystem — artist management, booking agencies, promoters, or venues.
• Proven track record of closing deals and managing long-term client relationships in a commercial context.
• Strong commercial instincts including comfort with pricing, proposals, and contract negotiation.
• Relationship-driven and non-transactional — able to build trust with artist teams and industry partners.
• Excellent written and verbal communication skills; comfortable representing Yondr externally.
• Experience with Airtable, CRM platforms, or pipeline management tools.
• Comfortable working in a fast-moving environment with a high degree of autonomy.
• International experience is a plus, particularly in European touring or EDM markets.
• Genuine enthusiasm for and fluency in the live entertainment landscape.

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