Yamaha Artist Relations provides support for Yamaha Performing Artists throughout the world while leveraging the Yamaha brand through artistic collaborations. We promote Yamaha as the number one music manufacturer in the world through collaboration with our internal stakeholders. Artist Relations roles impact Yamaha with their product, events and operational expertise.

Key Accountabilities Include

• Support artist, vendor, and stakeholders’ relationships to meet business needs
• Support brand awareness through rapport with artists
• Support data accuracy and reporting
• Ensure timely project delivery and execution of Artist Relations activities/responsibilities
• Support department efficiencies
Primary Responsibilities Include

• Communicate and collaborate with artists and internal stakeholders (internal staff)
• Collect and organize information for reporting
• Assist in organizing event planning
• Coordinating artist support logistics
• Survey and collect relevant Artist updates including social media and PR
• Organize and maintain AR databases, processes, and procedures
• Assist with accommodations, sales, and loans made to artists
Core Functional Competencies

• Brand Ambassador: Serve as a representative of the Yamaha brand
• Customer/Artist Problem Resolution: Gather information towards appropriate solutions
• Event Management: Manage face-to-face and virtual events that enable contact between Yamaha and potential customers
• Logistics: Obtain, produce, and distribute materials and products in the proper places and in the proper quantities
• Consultative Skills: Alleviates customer pain points and recommend products and services that meet customers’ needs
• Project Management: Plans, organizes, and manages tasks and resources to bring about successful completion of a specific project
• Relationship Building and Maintenance: Quickly connect and prospective artists and maintain relationships
Core Behavioral Competencies

• Yamaha Way (will, integrity, initiative, challenge, commitment)
• Customer Focus
• Values Differences
• Action Oriented
• Communicates Effectively
• Self-Aware
• Resilience
Qualifications
Ideal

• Demonstrated success delivering customer service
• Demonstrated attention to detail and organizational skills
• Experience with spreadsheets, word processing programs, and email systems
• Demonstrated success within a fast-paced environment
• Able to travel domestically up to 25%, includes nights and weekends
• Experience with musicians and vendors in specific instrument category
Demonstrated success multi-tasking high visibility projects
Preferred

• Music business or music background
• CRM database experience
• Bachelors degree in Music Business or related field
• 2+ years of experience working with regional level artists