Category: Merch/Physical

Threefour Inc. is a full-service merchandise company delivering exceptional programs for both emerging and established artists. We specialize in e-commerce and live event merchandising, creating thoughtful programs that help artists strengthen their brands, deepen fan connections, and maximize sales.
Built on creative problem-solving and an artist-first approach, Threefour is seeking a highly organized and proactive Tour Merchandise Coordinator to join our live touring operation.
Role Overview
The Tour Merchandise Coordinator is a contract position that works closely with company leadership to support the end-to-end execution of tour merchandise programs across multiple clients and concurrent tours. This role is responsible for ensuring smooth day-to-day operations, maintaining inventory accuracy, and providing exceptional support to artists, managers, venues, and road staff in a fast-paced environment.
Location: Flexible, must be able to work during Pacific Time zone hours
Availability: Evening and weekend availability may be required to support active live events and touring schedules.
Responsibilities:
• Coordinate inventory allocation and logistics for tours, festivals, and special events
• Monitor inventory levels and communicate replenishment needs
• Prepare, track, and manage shipments to ensure timely delivery
• Communicate with artist teams, venues, road staff, warehouses, and vendors to confirm orders and timelines
• Place reorders, support production schedules, and ensure merchandise is delivered accurately and on time
• Assist with forecasting and inventory planning to optimize product availability
• Support product setup, pricing, and tour preparation as needed
• Analyze sales performance by product and recommend adjustments to maximize revenue and operational efficiency
• Resolve on-site and post-show issues with a solutions-oriented approach
• Maintain accurate reporting and inventory records across multiple active tours
• Maintain clear and proactive communication with leadership, providing regular updates on inventory, shipments, production timelines, and any issues that arise.
• Communicate potential risks or challenges early to help ensure smooth tour operations.
• Collaborate closely with leadership to prioritize tasks and support successful execution across all active tours.
• Contribute to the continuous improvement of processes and systems that support live event operations
Who You Are:
You are a strategic operator and adaptable multitasker with hands-on experience in touring and merchandise execution. You are highly organized, professional, and passionate about creating outstanding experiences for artists and fans alike. You thrive in collaborative environments and take pride in delivering best-in-class service. Success in this role requires strong problem-solving skills, exceptional attention to detail, and a deep understanding of the pace and complexity of live events.
Required Qualifications:
• 2+ years of experience in live events, music, touring, merchandise operations, or related fields
• Exceptional organizational skills with the ability to manage multiple priorities and consistently meet deadlines
• Strong communication and interpersonal skills with experience working directly with artist teams and external partners
• Understanding of merchandising and sales strategy, including demand planning, product mix, pricing, and on-site selling practices
• Knowledge of apparel production and manufacturing timelines
• Experience managing purchase orders and vendor relationships, including garment suppliers and manufacturing partners
• Advanced knowledge of AtVenu, including tour merchandise management, reporting, settlements, and inventory workflows
• Proficiency with Excel and spreadsheets, with the ability to analyze data and support forecasting
• Ability to thrive in a fast-paced environment with excellent time management and follow-through
• Strategic thinker with a proactive, solutions-oriented mindset
• Self-motivated, dependable, and results-driven
• Experience supporting multiple tours or live events simultaneously
• Genuine passion for music, touring, and merchandise
Preferred Qualifications:
• Experience with Shopify and Google Sheets
• Familiarity with merchandise web stores and e-commerce operations
• Experience working with venues, promoters, festivals, and touring personnel
• Understanding of venue settlement processes and live event logistics
Why Us?
Threefour is fiercely independent and artist-forward. We value curiosity, collaboration, and the ideas of every team member. You'll work alongside a highly experienced team of creative professionals who are passionate about music and committed to shaping the future of merchandising and live events.
Compensation:
Compensation is competitive and commensurate with experience. This is a contract position with the potential to evolve into a full-time role as the company continues to grow.