Salary: USD 1000.00+ monthly

Category: Marketing/PR/Social/Events

Operations Assistant (part-time, independent contractor, 1 month trial to start)
Magic Nothing is a music marketing platform for independent artists. We also run live events in LA.
The work
• Front line on info@magicnothing.com
• Support in general: refunds, account issues, the occasional angry email
• Live events planning, setup, day-of, breakdown
• Social media if that's a strength, not required
Not this role
• Reviewing submissions
• Managing our curators/vendors
Who we're looking for
• Excellent (and human) communication skills. Our customers are musicians, they don't want to hear from an AI agent.
• Fast, helpful, and patient with customers
• In LA and can be at the events to help
• Can figure things out independently (there isn't a lot of structure here yet)
• Caring about independent artists matters more than industry experience
The deal
$1,000 for the first month, independent contractor, extend to longer contract if things go well. About 10 hours a week, maybe more on event weeks.
When you work is up to you, the one rule is that nothing waits more than 24 hours, weekends included, and money problems (refunds, failed payments, a submission about to expire) get handled same day.
To apply
Email info@magicnothing.com, subject "Operations Assistant", include:

1. Email + Cover Letter + References
2. An artist emails: "I paid 2 days ago and nothing happened, this is a scam, refund me." What do you write back?
3. Are you based in LA and free on event nights (first Wednesdays of each month)?
4. Something you've run or fixed that you're proud of