Salary: USD 50000.00+ annually

Category: Venues/Promoters/Festivals

Booking Assistant
SUMMARY
First Avenue, the Twin Cities' busiest live music and events promoter, is looking for a key team member to support the booking team for First Avenue Productions. This includes events at all the owned & operated venues (First Avenue Mainroom, 7th St. Entry, Fine Line, Turf Club, Palace Theatre and Fitzgerald Theater) in addition to shows being promoted at third-party venues. The position reports to the VP of Booking.
WHO WE’RE LOOKING FOR
The ideal candidate for the Booking Assistant role is a highly organized and detail-oriented professional with strong administrative and communication skills. They thrive in fast-paced environments, can manage multiple tasks under tight deadlines, and demonstrate a high level of integrity and discretion. Proficiency in Microsoft Office and calendar management systems, along with a passion for live events and inclusive community values, is essential. A proactive team player, they are also capable of working independently and handling sensitive information with professionalism.
CORE VALUES
You must exemplify the values for which First Avenue stands:
• You value diversity, individuality, and inclusion, including the diversity of entertainment genres and voices.
• You act with the highest integrity and treat everyone with respect.
• You will be proactive in creating a community-oriented atmosphere.
• You are passionate about providing the best possible environment for people to experience events.
SCHEDULE
This is a full-time, exempt position that requires regular office hours (M-F) but may vary based on show schedule and management team needs. Availability on nights and weekends is required but not expected to be regular.  
THE ROLE
The Booking Assistant supports the Booking Team for First Avenue’s family of venues by managing administrative tasks, coordinating event details, and maintaining accurate documentation across departments. Responsibilities include drafting artist offers, managing calendars, processing payments, and coordinating details related to hosting our artists and their teams.
** ESSENTIAL DUTIES AND RESPONSIBILITIES**
• Provide general administrative support to the Booking Team
• Assist VP of Booking with any needs related to booking shows, including drafting show offers, placing and sending holds, challenging dates, communicating with partner venues, and other booking tasks, completing all work in a timely manner.
• Keep VP of Booking informed of any outstanding items for bookings and communications
• Assist with show and booking details between artist teams and booking and marketing staff
• Prepare internal documents that track show confirmations and communicate booking and announcement activity on a daily basis or as needed, ensuring that they are accurate and contain clear instructions
• Monitor and review calendar holds regularly to ensure accuracy of booking calendars
• Ensure that shows are made member and/or staff shows when needed
• Update show listings for Pollstar
• Provide final settlement figures to agencies upon completion of an event
• Assist in the audit and processing/administration of band payments
• Assist with providing information updates to the marketing and ticketing departments
• Participate in booking meetings
• Assist with special projects and miscellaneous duties as needed

REQUIREMENTS
• Ability to learn and become proficient in all software programs including calendar management (PromoterOps), ticketing (AXS), and livestreaming platforms
• Strong proofreading skills
• Demonstrated proficiency using Microsoft Office Suite (Word, Excel, Outlook proficiency are required)
• Ability to prioritize tasks and work under pressure, often on tight deadlines or with short notice
• Demonstrated excellent verbal and written communication skills, including diligent attention to detail and the ability to work effectively with a diversity of individuals
• Ability to thrive in a team environment, while also taking initiative and working independently
• Uncompromising level of integrity and commitment to the accuracy of all work performed
• Ability to handle sensitive information that cannot be disclosed outside of the workspace
• Ability to use sound professional judgment and discretion on matters of significant importance to the business
• Reliable attendance and punctuality, due to time-sensitive venue needs
• Attendance: Must be able to consistently work on-site in our Minneapolis office five days per week with regular attendance. Occasional off-site availability is also required.
• Work Location/Travel: Must be able to travel to and work at different venues located throughout Minneapolis, Saint Paul, and the surrounding cities, as needed.
• Age: Must be 18 years of age or older.
• Work Authorization: Must be currently eligible and possess authorization to work in the United States of America. Must not require sponsorship by our company for work visas.
• Reliability: Must have reliable transportation to downtown Minneapolis, Saint Paul, and surrounding cities, as needed.
PHYSICAL REQUIREMENTS:
• Ability to sit or stand for extended periods of time.
• Ability to place items onto shelves at various heights.
• Ability to walk up and down stairs and ramps.
• Ability to bend, lift, reach, grab, pull, push, and carry items weighing up to 45 pounds.
• Ability to hear in loud environments.
• Ability to see in dark environments.
• Ability to move through large crowds of people.
• Ability to move throughout different venues and multiple-level buildings.
• Ability to quickly learn and use touch-screen devices, computers, mobile devices.
COMPENSATION
Salaried (exempt): $50,000/ year
BENEFITS
This position will be eligible for company-sponsored benefit plans. These include health insurance (with employer contribution), dental insurance, 401(k) retirement savings (including discretionary employer match), employee-paid life & disability insurance, paid time off, paid holidays and certain concert ticket & employee purchase discount benefits.
ABOUT THIS COMPANY
First Avenue is celebrated as one of the longest running, independently owned and operated venues in the United States. Our commitment to independence is led by the belief that unique, locally owned live music rooms are imperative to the health of the community and economy. First Avenue is dedicated to promoting artistic expression in diverse voices old and new, to provide a community by offering artists a stage and a mic, and fans a place to gather. First Avenue owns and operates The Depot Tavern, the 7th St Entry, the Turf Club, the Fine Line, The Fitzgerald Theater, the First Avenue Mainroom, and co-operates the Palace Theatre. First Avenue is an equal opportunity employer and we strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply.
OUR MISSION
First Avenue will continue to be the longest-running continuous, independent entertainment and music landmark in the Twin Cities. While remaining fiscally responsible, we will create new avenues for musical experiences while strengthening community ties. By fostering a unique and diverse environment that offers genuine service, we will continue to ensure First Avenue is a safe space that values diversity and individuality.