Category: Talent Agencies/Touring

**CROSSOVER TOURING **is seeking an ADMINISTRATIVE​ ASSISTANT​ to join our growing company. Candidates for this full-time position must be based in Chicago, IL and will be required to work in an office. The role is ideal for an adaptable and energetic team player who excels in organization and communication. The Assistant will be required to provide professional administrative support for various Agents, representing a diverse roster of clientele. The position requires a strong understanding of the music industry with an emphasis on live touring.
RESPONSIBILITIES INCLUDE
• Extensive data entry including monitoring and reporting daily ticket counts on behalf of the company
• Generate, track, process, review and file performance contracts, deposits and associated documentation
• Updates company database, CRM and various Artist routing calendars with a high level of accuracy
• Acts as a liaison to the accounts team to ensure payments are received and processed
• Manages timely updates to Artist riders, promotional materials and business contacts
• Coordinates multi-date tour announcements with a high level of detail and follow up to ensures marketing materials, ticketing information and promoter contacts are prepared and shared in a timely manner
• Management of social media channels and website updates in conjunction with the team
• Answer inquiries via phone and email with extensive outbound communication and follow ups
• Assist with additional projects and assignments as requested by the team
**QUALIFICATIONS **
• Position requires demonstrated professionalism, tact and confidentiality via phone, email and in person
• Must have a high level of interpersonal skills to handle varied personalities and sensitive situations
• Work requires an impeccable attention to detail with a focus on data integrity, organization and reporting 
• Solution focused approach; able to use initiative and work autonomously when needed
• Ability to manage concurrent projects, prioritize tasks and meet deadlines in a high-volume environment
**REQUIREMENTS **
• 1-2 + years of customer service focused administrative experience in an office environment 
• Strong, confident phone skills with experience directing calls and screening incoming leads 
• A passion for music and a strong understanding of the live touring industry
• Proficiency in Google Suite, MS Office, contracting databases, and email deployment software is required. Expertise in Photoshop and Squarespace is a plus
• Physical: This position requires frequent sitting at a desk, typing, and extended hours in front of a computer
• Education: High School Diploma with related experience is required; BA/BS degree is preferred 
**CROSSOVER TOURING **provides customized, international touring for multi-genre Artists. We combine over six decades of experience, a life-long passion for music and a talented staff to offer exceptional service to our clients. Benefits include Medical, Vision, Dental and 401 (k). Crossover Touring is an Equal Opportunity Employer.
Online applicants will not be considered. In order to apply for this position, send a resume and at least two music industry professional references directly to Kate@crossovertouring.com.