This position is responsible for assisting the Marketing Manager in the Music Marketing team by supporting the implementation of a range of marketing deliverables across the Ticketmaster, Moshtix and Universe brands. These include curating the content for the website, regular email communications, database marketing, developing marketing plans for music & touring events, social media, performance marketing, and executing long-form B2C and B2B content.

WHAT YOU WILL BE DOING

·       Support the development and implementation of marketing plans to drive ticket sales across Moshtix and Ticketmaster.

·       Execute and optimise paid social campaigns, including performance monitoring, reporting, insights and recommendations.

·       Produce and proof all marketing eDMs, newsletters, presales, ticket offers and seasonal campaigns, ensuring accuracy and brand consistency (via Braze & Salesforce Marketing Cloud)

·       Build, update and maintain campaign landing pages, website content schedules and digital asset libraries.

·       Create, write, edit and proof content across websites, emails, newsletters, social media, digital banners and other marketing channels.

·       Ensure all content follows SEO & AEO (AI optimisation) best practice and adheres to brand tone of voice and style guidelines.

·       Leverage AI tools to streamline processes and marketing activations

·       Manage creative campaign elements including asset production, copywriting, social media coordination, face-to-camera content and live event promotional content where required.

·       Support key announcements and time‑sensitive campaigns, including occasional work outside standard hours.

·       Develop and maintain performance marketing briefs, insertion orders and invoicing as required.

·       Generate campaign reports, analyse results and share insights with internal teams, clients and senior stakeholders.

·       Collaborate with Marketing, Performance, Creative and Client Management teams to deliver high‑quality campaigns aligned to client objectives.

·       Maintain accurate web statistics and post‑campaign analysis for internal reporting.

·       Build and manage timelines, ensuring deadlines are met and expectations are clearly communicated.

·       Support Music Client Marketing Managers and contribute to new or existing business initiatives as needed.

·       Assist with content execution for Moshtix & Ticketmaster B2B campaigns - including eDM comms, long-form articles on the B2B website and LinkedIn posts.

·       Establish and maintain strong working relationships with internal teams, external clients and industry partners.

YOU (BEHAVIOURAL SKILLS)

·       Demonstrating strong communication skills, both written and verbal. Must be able to build effective relationships with a broad range of people.  Effective listening skills are also paramount.

·       Ability to relate to people on all levels by quickly establishing rapport.

·       Proven ability to effectively manage time to ensure marketing deadlines and business needs are met – strong prioritisation skills.

·       Must demonstrate a high level of PC literacy, including experience across social platforms and digital performance marketing. An exposure to HTML and database marketing would be advantageous.

·       Must demonstrate a high level of attention to detail.

·       Ability to identify potential problems and devise and implement strategies to resolve the problem.

·       Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment.  Also demonstrates the ability to work effectively under pressure to meet tight deadlines.

·       Have a passion for the music and entertainment industry, and a can-do attitude.