Who you are

Competencies / Skills / Knowledge / Experience

• Knowledge and experience of live event ticketing gained in a promoter, ticket agent or venue environment
• Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
• Excellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to executive board-level
Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Proactive and demonstrates initiative, drive and commitment to achieve objectives
• Uses interpersonal skills to establish excellent rapport and working relationships
• Self-motivated and takes ownership for personal and technical skills development
• Well organised, deadline focused and adept at prioritising workloads
• Combines analytical thought with creativity to excel at problem-solving
• Maintains good commercial awareness, proven ability to maximise sales and understands business drivers
• Process driven with meticulous attention to detail
What the role includes

• Liaise with promoters, venues, ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena tours (and potentially stadiums, festivals, and other events)
• Prepare events for on-sale by confirming and configuring event details including:manifests, seating plans, price structures
• marketing partner, artist / fan club, record label and other presales
• internal, VIP, ticket agent and other holds and allocations
• booking fees, ticket stock and text
• Administer events in HALO (our in-house event operating system), maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agents
• Produce event sales forecasts, updates, charts, analyses, management information and other reports including final reconciliations
• Work on-site at outdoor events (potentially including festivals) as required; including weekends and evenings and overseeing and/or staffing Box Office operations
• Process internal ticket orders including artist management and label requests; raising invoice requisitions as appropriate
• Any other reasonable duties as directed by management